Handy Info and FAQ’s

Got questions? You're not alone. From how to pay, to what kind of work we take on, we’ve answered the most common things people ask us right here. Take a look below for quick answers.

Frank the handyman using a spirit level to mark holes to hang a rollerblind.

General Questions:

  • The Handyman Service covers Edinburgh and surrounding areas such as;

    • Queensferry
    • Bonnyrigg
    • Loanhead
    • Granton
    • Fairmilehead
    • Liberton
    • Gilmerton
    • Danderhall
    • Portobello
    • Duddingston
    • Musselburgh
    • Dalkeith
    • Craigmilar
    • Morningside
    • Oxgangs
    • Colinton
    • Costorphine
    • Cramond
    • Leith
    • Joppa

    Not sure if I cover your area, get in touch. I love to hear from you! Contact here.

  • No need to worry—I come fully prepared. From screws to saws, hammers to drills, I bring all the tools and essentials needed to get the job done right. Just tell me what needs fixing, and I’ll take care of the rest.

  • Absolutely! In fact, we love giving quotes. It's one of our favorite things—almost as much as sealing showers and putting together furniture from the "flat pack kingdom."

    Simply drop us a message with the details of your project, and we'll get back to you faster than you can say "IKEA instructions."

    CONTACT FORM - CLICK HERE

  • Yes, I do. For jobs that are a bit unusual or tricky to explain, I’m happy to swing by for a quick look—free of charge. I usually do these visits on Saturday mornings, so just let me know if you'd like to set one up. It’s all about making sure everything’s clear before the tools come out.

  • The list is nearly endless—I handle a wide range of home repairs, fixes, and odd jobs. Common tasks include:

    • Hanging shelves, mirrors, blinds, or curtain rails

    • Install, assemble, fix, hang, remove, repair.

    • Fixing doors, latches, and loose fittings

    • Flat-pack furniture assembly

    • General maintenance and those “I’ve-been-meaning-to-do-that” jobs

  • Yes, I’m fully insured for all the work I do. Your home and peace of mind are important, so you’re covered in the unlikely event that something doesn’t go to plan. (Spoiler: it never happens.)

  • I mostly work Monday to Friday during the day, but I can sometimes offer weekend or evening appointments if needed. Just let me know what works best for you, and I’ll do my best to fit you in.

  • Sometimes jobs uncover a few surprises—but don’t worry, I’ll always keep you in the loop. If things look like they’ll take longer than planned, I’ll explain why and get your go-ahead before carrying on. No unexpected hours, no surprise charges—just honest communication and quality work.

  • Yes, it is! I handle the hands-on work, and my sister helps behind the scenes with invoicing and scheduling. It’s a small family operation built on trust, quality, and great service.

  • We work with both! Whether you're a homeowner, landlord, property manager, hotel, AirBNB, or a small business, we're happy to help with repairs, maintenance, and general handyman services. If you have a commercial space that needs attention, just reach out—we’ll let you know how we can help.

Booking & Availability

  • Booking is easy— send a message, or use the contact form on the website. Let me know what you need done, and we’ll arrange a time that works for you. The more details you can share upfront, the quicker I can help.

  • I can get booked up quickly, especially during busy times—so the sooner, the better! That said, I’ll always do my best to fit you in, especially for smaller jobs or urgent fixes. Just get in touch and we’ll find a time that works.

  • Yes, I offer flexible booking options to fit your needs. Whether you need a few hours or a full day, just let me know. Longer bookings may qualify for a discounted rate, and I’ll work with you to find the best time that fits your schedule.

  • If I’ve got a gap in the schedule, I’m happy to help with urgent or same-day jobs when I can. It really depends on where I am and what’s already booked—but feel free to ask. I’ll always try to help or point you to someone who can.

Payments & Pricing

  • My rate is £50 per hour. (minimum 1 hour, because good things take time). Parking and materials are extra – but no worries, I won’t charge you for my sparkling personality! Expect clear, no-surprise pricing – just solid, high-quality work you’ll actually want to brag about.

  • After the job is finished, you’ll receive an invoice by email—this is usually sent by my sister, who handles the admin side of things. The invoice will include all the payment details. If you’d prefer to pay in cash at the time of the visit, that’s absolutely fine too—just let us know in advance.

  • No, I don’t charge for quotes or call-outs. I’m happy to discuss your job and give you a clear idea of the cost upfront—no pressure, no hidden fees.

  • Yes, there is a one-hour minimum charge. This helps ensure every job, no matter how small, gets the time and attention it deserves.

  • Materials are usually charged separately to keep things fair and transparent. Before starting, I’ll always discuss any material costs with you so there are no surprises.

During & After the Job

  • Absolutely! I always make sure to tidy up once the work is done. Leaving your space clean and ready to enjoy is part of the service.

  • Yes, I stand behind the quality of my work. If you’re not completely satisfied or if any issues arise, just let me know—I’ll make it right.

  • Yes, many clients do. I’m fully trustworthy and respectful of your home, so feel free to step out if you need to. Just let me know your preferences beforehand.

  • Absolutely! I’m comfortable around pets and happy to work in homes with furry friends. Just let me know if your pets need any special attention or space while I’m working.