Handy Info and FAQ’s

Got questions? You're not alone. From how to pay, to what kind of work we take on, we’ve answered the most common things people ask us right here. Take a look below for quick answers.

So Handyman Logo in front of big question mark

General Questions:

  • The Handyman Service covers Edinburgh and surrounding areas such as;

    • Queensferry
    • Bonnyrigg
    • Loanhead
    • Granton
    • Fairmilehead
    • Liberton
    • Gilmerton
    • Danderhall
    • Portobello
    • Duddingston
    • Musselburgh
    • Dalkeith
    • Craigmilar
    • Morningside
    • Oxgangs
    • Colinton
    • Costorphine
    • Cramond
    • Leith
    • Joppa

    Not sure if I cover your area, get in touch. I love to hear from you! Contact here.

  • We handle a wide range of small but essential jobs for homes, offices, and commercial properties. This includes fixing doors and locks, hanging shelving, notice boards, or pictures, assembling new furniture, repairing or replacing fittings, sealing baths or showers, touching up décor, installing light fixtures, replacing plugs or switches, fixing faulty handles or hinges, small plumbing and electrical tasks, and general maintenance to keep properties safe, functional, and looking great. If it’s a small repair, a maintenance task, or something that’s been bothering you for a while, chances are we can help — just ask us!

  • Yes! We always aim to minimize disruption. We can work outside regular office hours if needed, or coordinate timings that suit your team and clients.

  • Yes, we always make before-and-after photos, which we can include with your invoice or provide separately to keep your records up to date.

  • Yes, I’m fully insured for all the work I do. Your home and peace of mind are important, so you’re covered in the unlikely event that something doesn’t go to plan. (Spoiler: it never happens.)

  • This depends on how busy we are and the priority of the client, but we always try to accommodate as best as possible.

Booking & Availability

  • Booking is easy— send a message, or use the contact form on the website. Let us know what you need done, and we’ll arrange a time that works for you. The more details you can share upfront, the quicker we can help.

  • We can get booked up quickly, especially during busy times—so the sooner, the better! That said, we always do our best to fit you in, especially for smaller jobs or urgent fixes. Just get in touch and we’ll find a time that works.

  • Yes, we offer flexible booking options to fit your needs. Whether you need a few hours or a full day, just let us know.

  • If we got a gap in the schedule, we are happy to help with urgent or same-day jobs when possible. It really depends on where Frank is and what’s already booked—but feel free to ask. Dorith will always try to help or point you to someone who can.

Payments & Pricing

  • Our rate is £50 per hour, with a minimum of 1 hour. This excludes parking and materials. We can provide a clear, no-obligation quote if you need a full job estimate.

  • After the job is finished, you’ll receive an invoice by email—this is usually sent by my sister, who handles the admin side of things. The invoice will include all the payment details.

    Please note: Invoices require payment within 5 working days.

  • No, I don’t charge for quotes or call-outs. I’m happy to discuss your job and give you a clear idea of the cost upfront—no pressure, no hidden fees.

  • Yes, there is a one-hour minimum charge. This helps ensure every job, no matter how small, gets the time and attention it deserves.

  • Materials are usually charged separately to keep things fair and transparent. Before starting, I’ll always discuss any material costs with you so there are no surprises.

During & After the Job

  • Absolutely! I always make sure to tidy up once the work is done. Leaving your space clean and ready is part of the service.

  • Yes, I stand behind the quality of my work. If you’re not completely satisfied or if any issues arise, just let me know—I’ll make it right.